FAQs
Our expert services meet both your everyday needs and most difficult challenges. We source hard-to-find food ingredients before delivering them according to your exacting standards.
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Our expert services meet both your everyday needs and most difficult challenges. We source hard-to-find food ingredients before delivering them according to your exacting standards.
This could be the most frequent asked question by global buyers. The answer is: We are Both.
We started our business in 2015 as a factory business office. At beginning we only export our factory’s products. With the development of business, In 2019, we became a separate company independently.Mostly we promote products produced by our own manufacturer, also we spent much time developing products requested by global partners.
Our own factory produce kinds of food additives along with qualified products,with support from customers for years,we are developing some new food ingredients requested by them because of the deep trust from clients.
One top principle is that we only cooperate with the right factories for products which not produced by our own, they should produce in strict accordance with our rules and requirements. Then we evaluated some factories and choose the proper one.Also we develop the market with them together depend on different areas,which tie us together.In this way, we still have good conditions (price & quality), even better than some manufacturers.
Thanks to the support from our long-term customers, after years of development, we now have 2 owned factories, total sales for additives only is more than 800 million USD in total each year.
Deliver quality products with super service is what we will always treat seriously.
Our head office is located in Hefei city, Anhui province. Our factory is located in Wuxi city, Jiangsu province.
From our office to our factory (Hefei – Wuxi), it costs about 2 hours on the way by high-speed train.
By air:
Shanghai – Hefei about 1 hour | Qingdao – Hefei about 1.2 hours
Shenzhen – Hefei about 2 hours | Hongkong – Hefei about 2 hours
By high-speed train:
Shanghai – Hefei about 2.5-3 hours
Please contact us freely if you are not sure about the route. We could provide suggestion and make sure you have a good trip.
Our main products are wheat gluten,critic acid which produced by our own factories,also some other food ingredients such as MSG,etc.Product lines are under developing along with supports from customers globally.
We produce for exporting business more than 12 years,with full experience about the major countries about the import policy and document requirements,will fully prepare for you and details should be concerned when import.
Our MOQ is 20′ foot full container.
If special order like trial order, the MOQ is negotiable according to specific conditions.
The answer is Yes.We accept OEM packing and private labeling.Also we could provide individual label as request by different country policy.
The answer is Yes.For small quantity sample within 1 kg,we will not charge it. However, we might charge courier cost or ask for customer’s courier account.If we reach an order in the end, the courier cost will be deducted from the amount of total amount. Hope you can understand and thanks for your understanding & support.
For more quantity about the sample,we much appreciate your trust and please feel free to contact us and there is always a solution for it.
We carry out quality control from the procurement of raw materials, the factory is fully automated production, the use of advanced equipment and packaging lines, laboratory testing of each batch of products to ensure that the quality of products meet the requirements of domestic sales and export.
At the same time, we also regularly carry out third-party inspection of the products, and the equipment will be maintained regularly to ensure the integration of the whole production process. Our workers are well trained to control the packaging, testing and shipping of products.
In addition, we will provide laboratory test report for each lot, also we will ask the local customs to issue relevant certificates to ensure the quality of the products and when we export.
For more quality issue,please check our certification part.
Generally about 10 days after receiving your payment.
If for urgent or special requirement,please contact us freely.
Normally we accept these two payment terms:
T/T Swift Transfer
L/C at sight
If any special request,please contact us freely and let’s find a best solution.
Normally with 24 hours during working time.
Normally we use email,telephone,whatsapp,wechat,skype.
Committed to provide quality products that meet all your needs.
Deliver quality food ingredients with super service to enrich people’s lives.
Committed since 2015.
